Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "Many good people working there." ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 15 reviews)); "Work from home, flexible hours, great insurance." ((in 15 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 27 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 24 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 18 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Oct 19, 2023

Unicorn Job!

Medical record reviewer

Recommend

CEO approval

Business Outlook

Pros

People, salary, flexibility, understanding, challenging work, you can be as involved or uninvolved as you like in company activities - no pressure.

Cons

Sometimes there are tech issues that can slow down people, but they really do try to understand and fix the issues ASAP

Trupanion Response

Thanks for the 5-star review! I am glad to hear that you find your work professionally challenging. If you ever have suggestions tech issues, we are always looking for feedback! TruFeedback is a great avenue for sharing thoughts and ideas.

5.0

Oct 1, 2023

Great place to work

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Meaningful work, caring and inclusive company

Cons

I cannot think of anything

Trupanion Response

Thanks for 5 star review! Trupanion's mission and vision are at the heart of what we do and we love to hear that you find your work meaningful.

5.0

Oct 1, 2023

Good Environment

Actuarial analyst

Recommend

CEO approval

Business Outlook

Pros

Great team and team culture

Cons

Nothing came to me right now

Trupanion Response

Thanks for the 5-star review! We love to hear that you are part of a great team and enjoy the company culture!

Viewing 301 - 303 of 427 Reviews

Jobs at Trupanion

Automated Quality Assurance Engineer

Automated Quality Assurance Engineer

Inbound Sales Specialist - (Pacific Time Hours)

Finance Operations Analyst

Operations & Automation Partner