Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 70 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 26 reviews)); "Great culture and Atmosphere at Trupanion" ((in 18 reviews)); "There is a good work life balance and they're very diverse." ((in 15 reviews)); "Free insurance for one pet" ((in 9 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 28 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 22 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 20 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews)); "low salary" ((in 11 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(426 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

426 reviews

2.0

Mar 24, 2017

Love the CEO

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some incredible people working there,

Cons

Shady managers, if they don't want you there they will find a way to push you out right before your five year sabbatical

1.0

Mar 22, 2017

Not the best long term career option

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free parking, pretty good benefits, office pets and dog walking.

Cons

There is a new initiative to change Trupanion's culture. Our culture wasn’t that bad before. Senior leadership and our CEO have said if you feel like a certain person doesn't fit in here, feel free to tell them to leave. This creates a really hostile environment. Most departments are pretty "clicky" it’s hard for people who don’t seem to fit in with people in their department, or the company in general. Employee's wonder, if the right people doesn't like me, am I going to pulled "pulled by the ear, out to the parking lot" (a quote from our CEO, giving employees the power to tell people they don't like to leave). It makes coming to work feel kind of lonely and hostile, especially if you are a new employee. And good luck moving out of your dead end entry level position. I was sold on the idea when I interviewed that Trupanion promotes from within and there are clear growth paths. This is a flat out lie. There are no clear paths for growing and learning. Unless you are friends with the right people, or push the right people to help you.

4.0

Feb 13, 2017