Trupanion reviews

3.2

41% would recommend to a friend

(426 total reviews)
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Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

426 reviews
5.0
Dec 23, 2016

They really care about pets!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pets are the priority. Great business model. Team is passionate. It's fun to go to work most days.

Cons

It's a startup culture so it's fast-paced and things change frequently.

1.0
Dec 19, 2016

One of the WORST companies to work for!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits, bring your dogs/cats to work; location

Cons

SO many you could write a book about them! Management is NOT open to everyone's needs and they have their favorites and they will treat you like gum under their shoe if you aren't on their "favorite" list; they don't listen to your concerns but rather talk about you and mock you behind your back. They spend more time shopping online, smoking, take shopping/coffee breaks or just gossiping than actually working as a manager. They are overpaid babies. They allow some dogs even if they are aggressive if you once again, fall under their "like" category. The CEO spends him time gossiping and taking trips instead of making sure his company is being run properly. It's like a bunch of pre school children there. You really have to go in heartless and without a back bone to survive. Their turnover rate is TREMENDOUS and if you call out sick, or a family member is sick/passed away; prepare for a "warning" slip from them. They don't care what your situation is if you aren't their favorite.

3.0
Nov 27, 2016

Needs Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing. Good health insurance for both you and one of your pets, fully paid for by the company. Paid sick and vacation.

Cons

Company is not good at following through with what they say they will do. They want to be very transparent with their employees, but end up doing the polar opposite.

Viewing 352 - 354 of 426 Reviews

Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.