Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 70 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 31 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 17 reviews)); "There is a good work life balance and they're very diverse." ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 27 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 21 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "Low salary" ((in 13 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(426 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by demographic groups

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Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

426 reviews

4.0

Jan 9, 2015

I like working at Trupanion, and find the very negative reviews funny.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It has a relaxed atmosphere in many ways, even though people work very hard. Great teams. Get to help animals. Get to bring animals to work. Full medical benefits for employees paid by work. One paid volunteer day per year...

Cons

Some of the managers could use added training on working with subordinates. Sometimes too many pets can be distracting. It would be nice if the company paid some towards spouse or dependents medical...

5.0

Jan 8, 2015

Happy Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of dogs and cats to cuddle in the office. Unique, diverse, and compassionate employees. Decent benefits. Lots of opportunity for advancement. Perfect location in Ballard.

Cons

The company has grown so much so fast, it can be a challenge to keep up with changes. Communications between departments is less than desirable.

4.0

Dec 30, 2014

Anonymous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to bring your dog or cat to work. Definite growth opportunities. No job or company is perfect, but there are great departments within Trupanion.

Cons

Salaries could be better, but with a newer company you aren't going to have similar salaries to Microsoft. Certain departments have managers who are not equipped to be in their rolls and there seems to be the 'Peter Principle' going on with promotions. There is a big lack of communication between certain departments and a lack of training with the Customer Service Department.

Viewing 400 - 402 of 426 Reviews

Jobs at Trupanion

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I like working at Trupanion, and find the very negative reviews funny.

Happy Employee

Anonymous

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