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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (426 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Reviews by job title

      426 reviews
      3.0
      Dec 24, 2014

      Three sides to every story!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stumbled onto this site after hearing about it from a coworker. This website is a great venue for people to share their own stories.

      Cons

      However, they are just STORIES! Just like everything else on the Internet, there's two sides and then the truth. The good probably isn't that good and the bad probably isn't that bad. If you allow what you read on the Internet to factor into your future, perhaps you should move on as it appears Trupanion has enough idiots working for them. Every company can offer high and low perspectives, but now thanks to Glassdoor, this embellished fiction is now available for our entertainment. Thanks Glassdoor.

      2.0
      Dec 16, 2014

      Call center experience

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is great and the company truly cares about pets and their customers.

      Cons

      People are treated and paid differently. A lot of new people are offered better pay and hours than most of us that have been working here for years. Managers and supervisors do not stick to what they promise. It is a very unfair and disorganized environment.

      1.0
      Dec 15, 2014

      TRU- Disappointment

      Territory partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great presentation recently as we all got together in Seattle for our annual meeting. Everyone loves animals, wants to protect them while building a book of business.

      Cons

      Saw many tru personalities over the few days I spent in Seattle, contacted 'dismissed' TPs following my trip - consensus is to watch out for leadership team and not to trust them. Very sad to have learned this. Very good and passionate people have invested time, energy and money into clouded mismanagement of goals and direction for a company with no real consideration for the TPs that have built the company. There's 0 security as they can cancel your contract if you disagree with them at all or if there is a personality conflict.

      Viewing 403 - 405 of 426 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.