Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Trupanion?

44% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 71 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 29 reviews)); "Great culture and Atmosphere at Trupanion" ((in 18 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 15 reviews)); "There is a good work life balance and they're very diverse." ((in 11 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 26 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 22 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 20 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 13 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

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Trupanion

Trupanion reviews

3.2

44% would recommend to a friend

(425 total reviews)

Margi Tooth

42% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 425 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

425 reviews

2.0

May 4, 2026

Hyper-capitalist

Medical records coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent and in certain positions you can be fully remote

Cons

Pay is literally minimum wage and they're rapidly offshoring every job they can. Obsessed with increasing shareholder value but it's not even working for them (their stock has plunged recently). No opportunities for raises or advancement.

5.0

May 3, 2026

Generous PTO, but pay can suffer when taking leave

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Five weeks pto from start.

Cons

Taking time off can drastically affect your pay.

3.0

Apr 1, 2026

It's ok

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Some people care. Interesting work. Good pay.

Cons

Lots of layoffs and reorganize. Constantly live in fear you're next.

Viewing 4 - 6 of 425 Reviews

Jobs at Trupanion

Executive Assistant to the COO & CMO

Operations & Automation Partner

Accounts Payable & Accounts Receivable Specialist

Operational Accountant

Territory Sales Partner - Vermont

Burlington, VT

View job