Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "Many good people working there." ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 20 reviews)); "Work from home, flexible hours, great insurance." ((in 15 reviews)); "There is a good work life balance and they're very diverse." ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 29 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 19 reviews)); "Low salary" ((in 13 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(426 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

426 reviews

2.0

Nov 28, 2023

You're a cog in the machine

Member experience specialist

Recommend

CEO approval

Business Outlook

Pros

Health insurance is decent. One paid pet insurance premium for one pet. Mostly remote.

Cons

Management does not care about repeatedly abusive callers- they say they have an abusive member protocol but don't actually enforce it. Management does pick favorites, and if you aren't it, you'll never make it out of the contact center. The company also doesn't believe in cost of living or performance based pay increases, they'll only give you RSU stock bonuses which aren't worth anything.

1.0

Nov 21, 2023

they dont make money

Video editor

Recommend

CEO approval

Business Outlook

Pros

dog at work flexibility in work schedule

Cons

everyone gets fired mean managers no cats allowed

Trupanion Response

2y

Thank you for sharing your experience. I am glad to hear that in your time with Trupanion you enjoyed the flexibility and pet-friendly environment, but I am sorry to hear that you didn't get a chance to experience the cat-friendly part of Trupanion as we have many on our global team!

2.0

Nov 21, 2023

Eh

Bilingual member experience specialist

Recommend

CEO approval

Business Outlook

Pros

Decent health insurance paid for by company.

Cons

Everything else. High school drama classes are less dramatic.

Viewing 88 - 90 of 426 Reviews

Jobs at Trupanion

Finance Operations Analyst

Creative Project Manager

Automated Quality Assurance Engineer

Cybersecurity Engineer

Operational Accountant

Trupanion

Trupanion reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

You're a cog in the machine

they dont make money

Eh

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