Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 66 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 29 reviews)); "Great culture and Atmosphere at Trupanion" ((in 18 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 29 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 25 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "low salary" ((in 11 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews

3.0

Jun 27, 2023

Leaders Not Aligned on Direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work environment fast, fun and innovative when business is booming.

Cons

A lot of projects never get off the ground due to changing priorities. This can leave you lacking a sense of accomplishment.

Trupanion Response

2y

Thanks for sharing your experience! Trupanion thrives from individuals like yourself who find success in a fast-paced and creative environment -- thank you for being part of it! We encourage you to open a dialog with your team leadership regarding your experience. If you have further feedback you would like to share, please reach out to our Senior Director, People and Talent at Jennifer.Hernandez@Trupanion.com

2.0

Jun 23, 2023

Dysfunctional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Competitive salaries - Remote-first work - Not centered around one time zone

Cons

- Poor senior management - Continuously bad business decisions - Lack of department cohesiveness - Lack of strong project planning and oversight

Trupanion Response

2y

Thank you for sharing your experience. I am glad to hear that you benefited from our remote flexibility and compensation package. Our Learning & Development team has been continuously creating more resources to help managers in all stages of experience continue to level up their leadership skills. If you have any further insight you would like to share about unifying our North American and UK technology teams, we are always open to feedback and you can share suggestions or ideas via People.Operations@Trupanion.com to get connected with the team who can support further process improvements.

4.0

Jun 21, 2023

CSR Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are competitive and everyone I’ve met has been super nice and supportive.

Cons

Company is growing to fast and struggling to keep up and stay competitive.

Trupanion Response

2y

Thank you for sharing your review! It's great to hear that you enjoy the benefits and have positive experiences with your coworkers. If you would like to share further insights, we encourage you to share ideas via TruFeedback or share thoughts with your team leadership.

Viewing 115 - 117 of 427 Reviews

Jobs at Trupanion

Operations & Automation Partner

Operations & Automation Partner

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

View job

Manufacturing Engineer

Manufacturing Engineer

Trupanion

Trupanion reviews

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Leaders Not Aligned on Direction

Dysfunctional

CSR Review

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