Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)
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Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews
2.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Energetic, upbeat friendly people who have a good time

Cons

Almost as bad as Amazon for productivity and accuracy requirements. Took all the fun out of the job and makes you feel like a machine.

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Trupanion Response
5y
Thank you for taking the time to share your feedback. It sounds like you like the people and environment at Trupanion, but overall you didn't have a great experience with the productivity and accuracy requirements of your role. I'd love to hear more about your concerns. Please email me at bryn.lansdowne@trupanion.com so we can find time to connect.
3.0
Apr 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, Pets at Work, PTO

Cons

The CEO of Trupanion is a dummy and puts his foot in his mouth all the time.

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Trupanion Response
6y
Thanks for your feedback, though I'm sorry to hear you weren't enthused about your time with Trupanion. If you're open to it, we'd love to hear more about what you'd change. Reach out to peopleops@trupanion.com to set up time for a confidential chat.
5.0
Feb 8, 2019
Recommend
CEO approval
Business Outlook

Pros

-Awesome coworkers -Amazing and transparent management -Amazing benefits ie. bringing your dog to work (who doesn't love that?) health insurance, paid leave, paid bus passes, being able to work from home regularly after your first six months. There's a lot more but those are the perks I enjoy most. Oh and 4 weeks PTO front loaded is pretty awesome too. -A data driven company steered in the right direction with well equipped leadership. -Well implemented tools that assist workers to get their jobs done efficiently and effectively. -Thorough on boarding and training that helps prepare staff to perform in their respective roles. -A ton of opportunity to move up with-in the company. They prefer to promote within. -Open minded and accepting atmosphere for all people from different walks of life.

Cons

None really that I can think of! I love my job and I love everything Trupanion stands for!

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Trupanion Response
7y
We're so happy you're so happy!
Viewing 133 - 135 of 427 Reviews

Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.