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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (427 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Ratings by demographic groups

      Reviews by job title

      427 reviews
      3.0
      Nov 27, 2016

      Needs Improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are amazing. Good health insurance for both you and one of your pets, fully paid for by the company. Paid sick and vacation.

      Cons

      Company is not good at following through with what they say they will do. They want to be very transparent with their employees, but end up doing the polar opposite.

      3.0
      Dec 18, 2015

      I love working here, with one HUGE exception

      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Manager that truly wants me to succeed and grow, smart hard working coworkers, awesome perks and company atmosphere, the feeling that you are truly making a difference in the lives of pets and policy holders.

      Cons

      I am crazy about my dog and one of the big reasons I chose to work here was because I would be able to bring her to work. But lately the pet policy is just INSANE. There are a lot of rules that don't make sense to me, but the most recent one is the final straw. Now friendly dogs that are in fully gated cubicle areas have to be tied up to our desks on short tethers. For a company that markets itself as a cool, pet friendly environment, the hypocrisy and stupidity of the pet policy is maddening. I and many of my coworkers think it's cruel and unusual and pointless to tie up a dog (that is already safely behind a gate) on tiny tether for 8 hours a day, and we are frustrated and mad that such a stupid idea has become policy. Dogs that are tied up are more aggressive, defensive, they can't play with or get snuggles from the people in their areas, and they think they are being punished. The dogs that are tied up now cry ALL DAY and are super distracting. I love everything about my job, but now the pet policy is actually making me dread coming to work, and making me feel like the company doesn't care about me.

      avatar
      Trupanion Response
      10y
      Thank you for sharing your feedback regarding the pet policy.The changes to the policy were implemented due to the number of approved pets in the office growing to over 200! This is a huge benefit that we want to continue to provide as the company grows, while at the same time maintaining a safe workplace for employees and their pets. As always, all feedback and concerns about the policy are heard and considered.
      2.0
      Oct 8, 2015

      Not that great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learning curve is pretty steep.

      Cons

      Lot of work is given.

      avatar
      Trupanion Response
      10y
      While we’re sorry that you didn’t have the best experience working at Trupanion, we appreciate that you took the time to leave a review. Thank you.
      Viewing 136 - 138 of 427 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.