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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (427 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Ratings by demographic groups

      Reviews by job title

      427 reviews
      3.0
      Jan 13, 2023

      Previous employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Passionate pet people. Work life balance.

      Cons

      Not very competitive salaries. Could make more money elsewhere.

      avatar
      Trupanion Response
      3y
      Thanks for taking the time to share your experience! We value work-life balance as a company and it is great to hear you appreciate that perk as well. Providing a competitive salary is a high priority of our leadership and there can always be room for improvement. We have added more great talent to our Total Rewards team to help evolve our pay model, but we are always looking for input from our employees. If you would like to share more with the team, I would be happy to get you connected. Please email me at anna.berentson@trupanion.com to get that conversation started. Thanks again!
      5.0
      Jan 7, 2023

      Amazing transparency and mission

      Territory partner associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Truly committed to pets and vets!

      Cons

      Facing a lack of knowledge of the benefits of insurance by American Pet owners

      avatar
      Trupanion Response
      3y
      Thanks for your review! We love to hear from our field sales group and that you are aligned with our mission to help pets. We definitely recognize the challenge with education and that is why your role is so important to Trupanion's success. Thanks for representing Trupanion!
      1.0
      Jan 4, 2023

      No loyalty, no raises

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are not many these days

      Cons

      Sure, you'll get mandated wage increases, but forget any kind of raise based on your performance or tenure. "You can make more by driving more business", great way to sell a pipe dream. Man up and pay your people better and maybe you won't see the pit fall you're currently in get any worse. You already have people doing the responsibilities of multiple positions / people and cutting corners that way, you can't at least just give them a little more guaranteed salary?

      avatar
      Trupanion Response
      3y
      Thank you for taking the time to share your experience. It's never easy to read reviews like this, especially from employees that have dedicated so many years to Trupanion. We are constantly evaluating our compensation, benefits, and total rewards programs to ensure we remain competitive and meet the needs of our team members. We strive to provide up-to-date resources for all team members and leaders in this space. If you want to speak further, please reach out to Jennifer Hernandez, Senior Director of People, and Talent.
      Viewing 139 - 141 of 427 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.