Trupanion reviews

3.2

41% would recommend to a friend

(428 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

428 reviews
3.0
Jul 19, 2013

Immature in more ways than one

Recommend
CEO approval
Business Outlook

Pros

Bring your pet to work with you. Prospects for continued growth are good but profitability remains elusive. Flexible work environment. People believe in the mission to provide healthcare for pets. Very un-insurance like on purpose... more like I would imagine a start-up high-tech company to be like.

Cons

Caught between worlds with an identity crisis. On one hand, "be yourself" mantra and dress any way you please is a little over done. I know other companies are doing the same thing but if you believe some semblance of respectful attire makes for a better work environment then this is not the place for you. Ripped jeans, major cleavage, dirty t-shirts, exposed tramp stamp tattoos and body piercings. No ways meaning to be judgmental personally as many people are comfortable with that, but there are those who prefer to work in a more professional environment. Sure, with the pets you do get hair and occasional accidents near your desk. A little schizo in that managers try to be hip and cool but then go overboard with the quarterly objectives and all of that non-sense. "F" bombs everywhere. Not an overly friendly place to work.

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and in certain positions you can be fully remote

Cons

Pay is literally minimum wage and they're rapidly offshoring every job they can. Obsessed with increasing shareholder value but it's not even working for them (their stock has plunged recently). No opportunities for raises or advancement.

3.0
Apr 1, 2026

It's ok

Recommend
CEO approval
Business Outlook

Pros

Great benefits. Some people care. Interesting work. Good pay.

Cons

Lots of layoffs and reorganize. Constantly live in fear you're next.

Viewing 139 - 141 of 428 Reviews

Glassdoor has 444 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.