Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews
1.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Dogs? Decent benefits. Work from home,

Cons

Toxic work environment, misleading direction, constantly shifting goal posts, ineffective leadership, retaliation, and feelings winning out over professionalism. My time there was fine at first. Then the cracks started showing and became gaping chasms. More and more responsibilities were lumped on my team, with zero support, or resources allocated to assist us. We were chronically understaffed for over a year, and constantly were told that they were unable to hire anyone. When we asked for help, help was actually rescinded making our jobs more difficult. WE had zero leadership on our team for months, and then we were told that we had failed in several aspects that we had called attention to and raised concerns about month prior. Our leadership had decided to stick its head in the sand and needed scapegoats when the time came. I would advise anyone to avoid like the plague.

5.0
May 19, 2022

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have thoroughly enjoyed my close to 1 year at Trupanion. Would recommend this workplace to any friends and family.

Cons

Hard to find anything negative to say about my experience at Trupanion thus far.

4.0
May 16, 2022

Great Work Enviroment, Pay....

Recommend
CEO approval
Business Outlook

Pros

Benefits, Remote, sabbatical, inclusive, Work life balance

Cons

IT issues increasing, low base pay, harder to bonus

Viewing 175 - 177 of 427 Reviews

Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.