Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews
5.0
Apr 23, 2022

Great company

Recommend
CEO approval
Business Outlook

Pros

This is a place when you can rise according to your abilities. No limits if you are willing to work hard. Great mission driven company.

Cons

If you don’t like change and aren’t willing to work you won’t like it here.

5.0
Apr 19, 2022

Great Mission, Great People

Recommend
CEO approval
Business Outlook

Pros

Ability to work anywhere, lots of passionate coworkers, support from management and peers, rewarding work.

Cons

can get meeting heavy at times. Things move fast so be prepared.

2.0
Apr 12, 2022

From 1000 to zero In a year

Recommend
CEO approval
Business Outlook

Pros

Fully remote. You get to talk about pets all day.

Cons

Things used to be great until Margi took over and Darryl stepped down. Now the culture and environment is nothing but a fairy tell. No performance reviews. No cost of living wage increases No wage increases period. In fact, they think they're paying too much and attempt to dock pay to improve their bottom line No communication between departments much less your own department Unqualified ATMs that are on power trips Nepotizm prevents career advancement Management will change your contract as they see fit and tack on additional responsibilities with no extra pay, no guidance on how to compete these additional tasks, and no extra time to get them done. The icing on the cake is hiring a "workforce planning' team that will harass you if you're +-5 minutes out of "compliance" with lunch or breaks. This place will micromanage you to death. Fairly certain that they're just hoping the tenured agents will all quit so the next wave of hirees will come in that they can treat like crap and get away with it.

Viewing 178 - 180 of 427 Reviews

Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.