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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (427 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Ratings by demographic groups

      Reviews by job title

      427 reviews
      4.0
      Jan 11, 2022

      Great company, but micromanagement

      Bilingual member experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, Commission/Bonus Opportunities, Great support

      Cons

      Micromanagement of Call Receivers, Difficult to change schedule. They say good opportunity for career progression within company. Not true unless you are well known. Clickey

      5.0
      Jan 4, 2022

      love this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      extremely supportive, inclusive, work life balance

      Cons

      i really cant think of many cons

      5.0
      Jan 3, 2022

      Not bad at all

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work at home options, employee benefits, healthcare, 401k and stock options and time off offered immediately. Great managers and incentives on the Care team at least. They know it's hard in a call center on your mental health and try to support where needed, promotions are almost all internal. Great place for LGBTQ in the way of safe place and in general, have a bunch of diversity programs.

      Cons

      Hard on time management, down to 2 mins of unscheduled free time a day (an hour unplanned time a month) to go to the bathroom or emergencies away from the desk when not on break. Strict on reviews of customers, below a 4.2 out of 5 and no bonus (although pretty fair in not letting people lower it for no good reason)

      Viewing 196 - 198 of 427 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.