Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (13) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 21 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 12 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 20 reviews)); "low salary" ((in 12 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 11 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(428 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

4.0

Jan 9, 2015

I like working at Trupanion, and find the very negative reviews funny.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It has a relaxed atmosphere in many ways, even though people work very hard. Great teams. Get to help animals. Get to bring animals to work. Full medical benefits for employees paid by work. One paid volunteer day per year...

Cons

Some of the managers could use added training on working with subordinates. Sometimes too many pets can be distracting. It would be nice if the company paid some towards spouse or dependents medical...

4.0

Dec 30, 2014

Anonymous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to bring your dog or cat to work. Definite growth opportunities. No job or company is perfect, but there are great departments within Trupanion.

Cons

Salaries could be better, but with a newer company you aren't going to have similar salaries to Microsoft. Certain departments have managers who are not equipped to be in their rolls and there seems to be the 'Peter Principle' going on with promotions. There is a big lack of communication between certain departments and a lack of training with the Customer Service Department.

3.0

Aug 21, 2014

Challenging

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pets, caring people, great CEO, work hour flexibility

Cons

Disorganization, work subordinates to the bone

Viewing 265 - 267 of 428 Reviews

Jobs at Trupanion

Operations & Automation Partner

Operations & Automation Partner

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Automated Quality Assurance Engineer