Trustco Bank reviews

2.8

27% would recommend to a friend

(362 total reviews)
avatar

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

362 reviews
1.0
Nov 4, 2012

honestly dont care about their employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work at if you have a good branch manager and head teller

Cons

Low pay will transfer you randomly even if you dont have transportation

1.0
Aug 20, 2012

No go Trustco

Recommend
CEO approval
Business Outlook

Pros

...... looks good on the resume

Cons

1) Branch management training is very poor. After a week of going through teller training you are put into the branches as a teller for two weeks than put into their training program for 6 weeks once a week. Training is awful and is often left to the managers in the branches to help assist you. 2) LOW LOW LOW PAY! - hourly pay is just not cutting it when you get 0 COMMISSION on writting up morgages/refi/ HECL's. 3) Traveling!- Customers complain about not seeing the same manager every week. since this is a floating position, you are sometimes put into 2 different branches in one days time. 4) Poor employee appreciation. Tellers and managers seem worn out, and often not to pleasant to new faces(employees) 5) Higher up management is a joke. These people dont have college degrees and make their employees stressed with "shopps" and have little appreciation of what lengths managers and tellers go through day in and day out.

1.0
Aug 4, 2011
Recommend
CEO approval
Business Outlook

Pros

It is good for people who has no college edcuation.from regional to VP are not college edcuated.

Cons

no room for growth. low salary. Inaddition,employee don't stay long. every branch new faces every week. If employeework more than 40 hours don't get paid. some times manager or assistance manger get a warnning for allowing some one work over time.

Viewing 358 - 360 of 362 Reviews

Glassdoor has 369 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.