Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)
avatar

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews
4.0
Aug 3, 2025

Trustco

Recommend
CEO approval
Business Outlook

Pros

Great pay , great hours

Cons

Short staff , sales environment

1.0
Jul 28, 2025

Would not Recommend

Recommend
CEO approval
Business Outlook

Pros

You getting a job for living

Cons

Starting here feels like being thrown out of a plane with a parachute—only one string attached. The training barely scratches the surface, and unless you find someone genuinely willing to guide you, it’s easy to feel lost and overwhelmed. You’re expected to know things you were never taught, and when mistakes happen (as they inevitably will in such an environment), you’re often made the scapegoat. They say you’re given six months to adjust, but you can be let go in a day with no warning, no feedback, and no real support. There’s little accountability on their part when it comes to development. Management rarely gives constructive feedback or direction unless you happen to work under one of the few truly good managers. On top of that, I’ve witnessed clear signs of racial bias. While I try to stay focused and not let it get to me, the disparities in how people are treated become more obvious over time. The technology is outdated, which frustrates both employees and customers, and unfortunately, Whitehall seems to make things more difficult instead of better. Overall, it’s a tough environment, especially if you’re someone who learns best through proper guidance and support.

5.0
Jul 21, 2025

Nice

Recommend
CEO approval
Business Outlook

Pros

Good environment with good pay

Cons

Dark offices not the best

Viewing 121 - 123 of 361 Reviews

Glassdoor has 368 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.