Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)
avatar

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews
1.0
Oct 4, 2025

Trustco Bank

Recommend
CEO approval
Business Outlook

Pros

We had 10+ holidays off. The schedule was part time and it was a really good schedule. The schedule was a set schedule and that was good. Some of the employees were nice and helpful.

Cons

They have a big turnover in employees, more than most financial institutions. They hire anyone off the street. The training is terrible. They have some very hostile employees and they continue to employ them even when they get violent. They tell you that you need to toughen up. They have had some employees that are not helpful and that are down right rude and hateful. There is a lot of yelling in some branches. There’s no respect at all. This is definitely NOT a good place to work. I would not recommend it to anyone.

1.0
Sep 16, 2025

Limit your expectations

Recommend
CEO approval
Business Outlook

Pros

You have a job, but no special pros about this job.

Cons

Low pay. Uncaring management that can even be unreasonable. Use your intuition and read between the lines of the comments.

3.0
Sep 7, 2025

Good enough

Recommend
CEO approval
Business Outlook

Pros

Good to start with if you have no experience with office work

Cons

The pay sucks and if you're competent enough they will pile more on to you until you quit because they refuse to pay more.

Viewing 118 - 120 of 361 Reviews

Glassdoor has 368 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.