Trustco Bank reviews

2.8

27% would recommend to a friend

(362 total reviews)
avatar

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

362 reviews
3.0
Mar 28, 2014

Decent college job, nothing special.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company likes employees that take initiative and willing to learn. Trustco bank also offers dental insurance to its employees.

Cons

Machines are out of date. They can fire you at any giving time. the job is not secure.

1.0
Mar 26, 2026

Like "The Office" but not funny

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consistently on-time with bi-weekly pay.

Cons

This is a haphazard (more hazard than hap), nepotism driven "financial institution." Their systems are the best of the 80s, and many employees at the highest level have minimal understanding of their job function. Example, the CEO doesn't have a computer and he currently has at least two family members working at the company. It is well-known that his family acts as spies for the company. In the last 6 months, I know of seven new employees that quit before they reached four months of tenure. This is not hyperbole - if anything, it's understatement. This is a financial sweatshop from top to bottom.

2.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Back office hours were stable.

Cons

As an assistant manager my hours were all over the place and I never knew where I was going to be scheduled week to week. I didn't feel valued as an employee, and toward the end of my career there, I would constantly hear upper management gossiping about me, changing my work expectations by adding their responsibilities to mine, and taking credit for the work I did. overall I ended up walking out without giving notice, and I will never go back.

Viewing 16 - 18 of 362 Reviews

Glassdoor has 369 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.