Trustco Bank reviews

2.8

27% would recommend to a friend

(362 total reviews)
avatar

Robert J. McCormick

34% approve of CEO

36% positive business outlook

Trustco Bank has an employee rating of 2.8 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 25% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

362 reviews
2.0
Nov 15, 2022

A decade of regret

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked along side some very friendly co-workers. Some of whom I am still friends with. The pros stop there unfortunately.

Cons

This Bank will take credit for all the good that happens and pass blame for any bad. The failure to take accountability for poor morale, pay, work/life balance, communication amongst many other issues is ultimately the cause for the high turnover rate. They often ignore the greater issues or causes for concern and offer “solutions” by means of wasteful spending that portray a caring image to outsiders in the ways of catered lunches and inconvenient corporate events rather than focus on adequate staffing, fair pay, clear communication, measurable expectations and a competitive benefits package. You can expect to be passed up for promotional consideration if you don’t conform to the 100 year old way of doing things or have an opportunity for nepotism. There is an uneasy comfort in the building on Sarnowski Drive for off colour comments. Statements that would easily be considered offensive and off brand anywhere else are certainly on brand for Trustco Bank and can be heard most often from those held in the highest positions.

1.0
May 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Absolutely NOTHING!!! Not even the pay checks

Cons

Pay sucks, Management is horrible, working conditions deplorable, Management is extremely 2 faced and back stabbing, they are an at will company and fire you with NO reason, but it is well known they use that when they don't like someone.

Viewing 19 - 21 of 362 Reviews

Glassdoor has 369 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.