Trustly reviews

3.7

73% would recommend to a friend

(187 total reviews)
avatar

Johan Tjärnberg

26% approve of CEO

52% positive business outlook

Trustly has an employee rating of 3.7 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trustly employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

187 reviews
2.0
Sep 18, 2023

Terrible c-level leadership and horrible culture in the US

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good folks across the company, but far in between

Cons

Terrible C-level leadership, particularly CEO Alex, CFO Uri and CBO Craig. Rude, demanding, and Very disrespectful . Culture is non existent which is why the company is in shambles and good people are jumping the sinking ship.

1.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Hired some talented people but most leave within months (sometimes weeks) Benefits changed (for the better)

Cons

No clear strategy Poor management team / CEO Product capabilities severely lagging (non-existent, bad integration with European counterpart, highly dependent on banks or strategic partners) Culture is toxic - no transparency; not honest with customers, partners or consumers Results of employee survey never shared (telling) Vast majority of revenue is sports betting Core operations is outside the US (exposure)

Viewing 4 - 6 of 187 Reviews

Glassdoor has 351 Trustly reviews submitted anonymously by Trustly employees. Read employee reviews and ratings on Glassdoor to decide if Trustly is right for you.