Pros
I worked at TruStone FT for over 5 years and established some great relationships with my peers. The company was still small enough to know names of employees throughout the organization. Working in the corporate office allowed face time with getting to work alongside management and Senior Team. Incentive rewards program is good, only if you hit your sales quotas. A person in a front office role as a Personal Banker, Loan Officer has a higher chance of receiving incentives. There are no incentives for employees in back office support roles.
Cons
Unfortunately, Senior/ Executive Management team manages with an authoritative style with no value for subordinates. They openly admit this is a sales culture oriented organization with sales quotas. You are required to "sell" products to members regardless of member's need. The CEO, Tim, has on multiple occasions has been heard yelling and screaming at employees using vulgar language, as well as belittling the intelligence of employees. I witnessed a few of his tyrants in meetings. It is a shock that the Board of Directors allows this to happen, but the Board Chair has the same authoritative style. Sadly, there are union employees that are unwilling to go above and beyond in their role to contribute to overall organization goals, and streamline processes. Due to union practices in place, majority of union employees will only perform duties of what is required and listed in job description. This type of behavior is only reinforced when there are members of the Executive team unwilling to change and create an environment where employees feel secure in their job. Lastly, to be part of the management team, you need to "know" someone to get into the role or have worked their for over 15 years where you were placed into the role without the skills to truly lead and manage a team. There are people in middle management that are not equipped to be strategic managers and are best suited as a specialist.
