Tutor.com reviews

3.2

46% would recommend to a friend

(598 total reviews)

Hyoung Jun (Joshua) Park

36% approve of CEO

33% positive business outlook

Tutor.com has an employee rating of 3.2 out of 5 stars, based on 598 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tutor.com employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

598 reviews
3.0
Aug 29, 2016

Tutor

Recommend
CEO approval
Business Outlook

Pros

Flexibility. Decent pay for a college student. No competing with other tutors for students.

Cons

Too few hours. Terrible customer service. Rating based promotion, so you need to suck up to students.

3.0
Aug 24, 2016

Flexible but seasonal

Recommend
CEO approval
Business Outlook

Pros

The hours are flexible and you can theoretically work whenever you want - it is open 24 hours a day. You work from home, so all you need is a PC (Macs don't work on their systems). The corporate staff is extremely supportive and encouraging. There are lots of options for awards, and they take the opportunity in nearly every newsletter to tell you how valuable you are and what your work is doing to help improve the lives of students. You don't have to have any certain degree to do it. You can even be a college student. You do have to pass a subject competency test, but I found those pretty easy. The majority of the students I worked with were terrific. They knew they needed help and were so grateful to get it. If you do well and have a good mentor, you can move up the pay scale and have other opportunities pretty quickly.

Cons

Because the work is based on student demand, the hours tend to be very seasonal. It is very difficult to find even a few hours a week during winter breaks and summer. Also, the experience you have with a mentor or supervisor completely depends on that person. Some people will have great experiences because their mentors are great, but others will have terrible ones because their mentors are just checking the block and not helping the tutor understand what is required. The hours are seasonal, and it is nearly impossible to ever come close to 20 hours a week. Five hours is about the max you can schedule in a week, and the rest of the time you are sitting around waiting for students. There are strict requirements for the process and how to tutor. You have to be willing to conform to how they teach, and there are often time limits that seem nearly impossible to keep to. The pay is low.

4.0
Aug 18, 2016

Mathematics Tutor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to work on your own schedule. Can work from anywhere with an internet connection, allowing for greater mobility. Good way for students to make some money while taking classes, or for working professionals to supplement their income. Typically easy to return to the company again after leaving. Merit-based system which allows tutors to move up in level, granting them a greater pay rate and priority in scheduling their hours. Regular feedback on how tutor is performing and areas that can be improved. Constantly expanding subject offerings allow tutors to teach a greater variety of subjects if they so choose.

Cons

Fast-paced environment can be very stressful. Student reviews are very important (they are a driving factor in earning promotions, and tutors can be dismissed if they are too low), and sometimes tutors must deal with disgruntled students or students who are just fooling around and have no intention of learning. These students might leave bad reviews that are undeserved. This is conducive to an environment where tutors are pressured to keep students happy at all costs. Pay is a lot less than many in-person tutoring jobs, but the time saved by not having to commute makes up for this to some extent. It can be difficult to get on the schedule at first, and to get more than the minimum number of hours (5, 6, 7, or 8 per week, depending on tutor level).

Viewing 433 - 435 of 598 Reviews

Glassdoor has 947 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.