Tutor.com Tutor II reviews

2.9

28% would recommend to a friend

(277 total reviews)

Hyoung Jun (Joshua) Park

28% approve of CEO

24% positive business outlook

Tutor II employees have rated Tutor.com with 2.9 out of 5 stars, based on 277 company reviews on Glassdoor. This indicates that most Tutor II professionals have an average working experience there. Tutor.com is rated 22% below average by Tutor II professionals compared to other employers within the Education industry (3.7 stars).

Reviews by job title

277 reviews
2.0
Jan 22, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Flexibility: Being able to set my own hours is great. 2. Working for home: Convenient, able to multitask while working, and tax deductions come with the territory. 3. Being of help: It's great to know that I'm able to help students. 4. A great opportunity to learn new skills, keep up with new information/techniques currently being taught in the classrooms, and maintain skills.

Cons

1. Salary: Tutors are not compensated well as compared to other tutors. Tutors are also not compensated well when the company's profit is taken into consideration. Money was taken away from the tutors, and though Tutor.com continues to expand, there have been no efforts to give that money back to tutors. In addition, Tutor.com expects more from its tutors than it is willing to pay its tutors to do. 2. Tutor/Student Interaction: Tutors are expected to cater to students, even when students are being rude and disrespectful. This does not help the students, yet Tutor.com pushes compliance with this rule. 3. Students: Some students are not willing to do the work; they come to Tutor.com solely to have their work done for them, and when this does not happen, they leave bad ratings, which effects incentive pay. 4. Classroom: There is always something wrong with the classroom, be it the white board, chat, file sharing, web browser, or classroom tools, and it takes tech support a significant amount of time to resolve the issues. 5. Tutor/Tutor Interaction: Tutors do not interact with each other on any level. Tutor.com has not taken any steps to bring contractors together; I assume this is because as long as we're fragmented, we cannot stand up against Tutor.com. 6. Promotions: These are supposed to be based on the number of sessions conducted and your ratings, but often are held back by individual mentors. Some mentors are rather nitpicky and hold tutors to their own personal standards rather than those of Tutor.com 7. Lack of Individuality: Because Tutor.com wants to maintain an anonymous learning environment, there are no chances for tutors to present themselves truthfully. Unless a tutor has an ethnic name, there is no indication that the tutor is anything but White, as presented in the 2 avatars, male and female, that we have to choose from. 8. Training: There are a number of tutors that are not skilled in the areas in which they tutor, and this presents problems for the tutors that have to come behind them and correct their misinformation. 9. References: Tutor.com does not offer these, though it would be possible to do so. One of the benefits of having longevity on a job are the references that come with familiarity with a person's work. When I apply for a job, there is nobody here that is willing to be contacted about my work performance. This is a truly bad aspect of the job, as if my current employer (if you will) refuses to vouch for me, why would any company want to hire me?

4.0
Oct 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Tutor.com tutors can work from anywhere they have a good internet connection. I was able to work from abroad, which I could not have done with a local job. This aspect of the work is truly fantastic.

Cons

I have never met anyone from my company, or any of my tutees. If you like working directly with people, this is a definite downside for this job.

1.0
Oct 11, 2011
Recommend
CEO approval
Business Outlook

Pros

(1) Flexible Hours (2) Work at Home in front of your computer -- which kind of isolates you from real people (3) Almost better than nothing if you're unemployed -- but it gets you stuck there and prevents you from exploring other tutoring options.

Cons

(1) Close to minimum wages -- you're better off advertizing your tutoring services on your own. I think they started me at about $9-$10. You get ripped off in comparison to what they charge the students. (2) They have no interest in you as an individual -- tutors are identified as Jennifer S. or John P., etc. (3) Many of the tutors and mentors are not experts in their tutoring area -- I've seen many tutors transfer simple questions to other tutors and go in the wrong direction on simple calculus problems. Most tutors get away with it because tutor.com is not supposed to give answers to students' questions. The management tries to get you to get the answer from the students, not show them how to do the problem correctly. Most tutors end up wasting a lot of time on a problem that could takes 5 minutes if they were allowed to show the steps to the student. (4) You get a lot of abusive students who ask you questions without knowledge of any basics. (5) The management and the mentors constantly get on your case about time limits or trying to show the student the steps to do the problems. Instead you have to kiss the management's ass and wait like an idiot for the student to write something that makes some kind of sense on the interactive board, which is awful to write on and to communicate with the student. (6) The management is more interested in quality control and high student ratings than in giving students sound problem solving techniques and correct information. (7) If you kiss the management's ass and don't argue with difficult students, they might let you stay. If you show too much independence, you're likely to get fired and get cut off from any communication with the company. Getting fired from tutor.com was the best thing that happened to me. Now I see students in person, get paid twice as much and don't have to deal with ignorant mentors and quality control police. Tutor.com is like a big conveyer belt that recycles tutors without regard for their individuality or depth of knowledge. There are other places like brainmass.com or liveperson.com that allow you to share your knowledge and set your fees and where you're not some faceless tutor working in sweatshop-like atmosphere of tutor.com.

Viewing 271 - 273 of 277 Reviews

Glassdoor has 947 Tutor.com reviews submitted anonymously by Tutor.com employees. Read employee reviews and ratings on Glassdoor to decide if Tutor.com is right for you.