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U.S. Bank

Engaged Employer

U.S. Bank Inbound Fraud Support reviews

3.0

10% would recommend to a friend

(22 total reviews)
avatar

Gunjan Kedia

Not enough data to show CEO approval

8% positive business outlook

Ratings by category

4.6

Diversity & inclusion

3.3

Compensation and benefits

2.4

Career opportunities

1.7

Culture & values

1.5

Work/Life balance

1.4

Senior management

Inbound Fraud Support employees have rated U.S. Bank with 3.0 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Inbound Fraud Support professionals have an average working experience there. U.S. Bank is rated in line with the average (within 1 standard deviation) by Inbound Fraud Support professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

22 reviews
5.0
May 11, 2015

Great experience to become accustomed to customer service.

Inbound fraud specialist
Recommend
CEO approval
Business Outlook

Pros

Great hours when once get the shift you want. Coworkers were really helpful and gave a lot of insight to how to be extremely effective at your position. Management/direct manager were very quick to assist complicated issues and willing to sit with you while you do your work to make sure you are not only doing it right but also break down each situation.

Cons

Unable to hang up on rude or nasty customers. After learning all the skills the job can become very mundane and repetitive.

Viewing 22 - 22 of 22 Reviews
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U.S. Bank reviewsU.S. Bank Inbound Fraud Support reviews

Glassdoor has 12,870 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.