U.S. Bank reviews

3.2

45% would recommend to a friend

(12,091 total reviews)
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Gunjan Kedia

27% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck for alot of people. When the economy improves, watch out for the exodus of employees.

Cons

Look at the way they treat employees. If they treat employees that badly, how can one expect them to treat customers any better?

2.0
May 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Company is financially secure and has branded itself well, which can be a very good thing if you deal with customers.

Cons

Could be a great job but in many branches you will see what a mess the management is (absolutely no congruency in banker expectations between branches, districts, or regions) and how you as a banker have so many strings attached that its hard to get anything accomplished. New rules pertaining, changes to policies of dealing with customer situations, and changes to your daily routine are implemented on the fly and then changed dozens of times (imagine office space with the TPS reports). Sadly about half of the branch managers don't do anything productive, there are dozens of meetings and calls they are on, that are mostly overkill. About half of the managers are interested in helping their customers and bankers and you will find the other half locked in an office all day. There is NO emphasis on actual production from them, while in turn there is an impending ax always being held above the bankers heads. This poor leadership makes it tough to want to come into work each day.

3.0
May 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Steady paycheck from a reputable company. Good health benefits. Vacation time. Sick time. Amiable work environment.

Cons

Advancement opportunities are limited and it seems like the person best liked is given the job. I'm saying this from what I've seen, not from a "chip on my shoulder." I've seen people with more experience be passed up for promotions by people who were closer friends with the hiring manager. Raises are few and far between. Sales pressure is high even though incentive is limited for sales. Acknowledgement of achievements isn't as high as it should be. Basically tellers don't get paid enough at Us Bank. If you are interested in being a teller look at a different bank. The job itself isn't bad, just the pay.

Viewing 11908 - 11910 of 12,091 Reviews

Glassdoor has 12,866 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.