U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)
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Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Aug 11, 2012

Best bank to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is honest, great support and benefits

Cons

Customer surveys are more important than anything

4.0
Aug 10, 2012

Just better the average

Recommend
CEO approval
Business Outlook

Pros

Great co-workers (at my location), great leaders, great bonuses for employees who work for them, treat customers very well but honestly. Great/amazing credit cards, as long as you pay them off quickly. Not kind for excusing fees, higher managers very stingy when clients really might need a break.

Cons

Benefits are a jip. I worked at a previous bank and an employee would earn vacation time way quicker and more fairly. You show up, you earn vacation. The "buy up" for an extra week of vacation is a jip. They need a much better system. And as a newer employee, you are shown you have a certain amount of hours to take for vacation. I had to move with my s/o back to where we moved from and was told I wouldn't be able to take a vacation day before moving away because "you haven't earned it." I wasn't sick once in my 4 months and on time! I earned one day! Come on! I took the day for a dental appointment. JIP and very unfair. If I don't actually have it, then don't show that I have it.

4.0
Aug 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Working with a great team of people that are close knit, but not their own little groups. Everybody got along until one person came in and messed it up for everyone.

Cons

Benefits are expensive as heck, health insurance doesn't cover a lot of expenses, and you have to wait a full year until you get a 401k match.

Viewing 11971 - 11973 of 12,086 Reviews

Glassdoor has 12,861 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.