U.S. Bank reviews

3.2

45% would recommend to a friend

(12,081 total reviews)
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Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Oct 18, 2008
Recommend
CEO approval
Business Outlook

Pros

The branch I worked for: great managers, great customers, good pay. I felt like I had a voice. If I did something good for a customer not only was I given kudos from district/regional mangers, I was also financially rewarded for it too. My branch was a great team. The rewards for preforming well were phenominal! I fully agree with their moto: a happy employee is a productive employee.

Cons

The pay. They could make the pay more competative.

3.0
Oct 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Prudently and conservatively managed which has paid dividends in this tumultuous financial environment. US Bank has historically been so conservative that Wall Street has hammered the management team for its slow and steady approach. However, that style of management has really paid off during the market downturn. US Bank is leading its peers in financial measures and shareholder returns. The community banking model is an attractive model that sort of combines the small town community bank feel that is backed by the strength and technology of the large institutions.

Cons

It is still a very large company that is not immune to office politics. There is still lack of communication from upper management down through the footprint. US Bank has always been a bank that is worried about how effecient they are run, which translates into being cheap. They do not make enough investments into facilities, supplies and human capital.

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Glassdoor has 12,854 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.