U.S. Bank reviews

3.2

45% would recommend to a friend

(12,081 total reviews)
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Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Sep 24, 2008
Recommend
CEO approval
Business Outlook

Pros

U.S. Bank is a good place to get exposed to a lot of different technologies. They do a good job of integrating technologies instead of trying to do everything with one software package. They are proactive in the areas of service oriented architecture. Top performers rise to the top and are recognized (although possibly not in terms of salary).

Cons

Some teams have poor work ethic. It seems like a team is either very good or very bad. There is also a problem with technical decisions being made for political reasons. Projects with resources reporting up multiple chains of command are difficult to manage.

2.0
Sep 17, 2008
Recommend
CEO approval
Business Outlook

Pros

US Bank is a very conservative lender. For this reason, they are holding up well in the current unstable financial sector. They are also nearly nationwide, so if you enjoy working for US Bank, there is ample room to climb the ladder if you want to move to a larger city.

Cons

It's nearly impossible to report unethical behavior when working in a smaller branch like I do. I don't even dare list my city/state, on this site even though my name remains anonymous, for fear of retribution. When working in a small branch, you can't report any unethical behavior or violations due to the fact that management will know precisely where the report came from. While they have a no retribution policy, it's not enforced. For these reasons, management gets away with a lot of unethical behavior. Also, US Bank sees it's customers as numbers, not people. They are in constant "contest" mode, pushing branches to get as many checking accounts, etc as possible, and reprimanding people if they don't. They also give away a tiny yearly bonus when you perform well. However, you must remain employed through December 31st or you forfeit it. Considering that employee turnover is extremely high, they save a great deal of money by not paying their employees for outstanding achievements.

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Glassdoor has 12,854 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.