Is U.S. Bank a good company to work for?

U.S. Bank has an overall rating of 3.2 out of 5, based on over 12,853 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 46% of employees would recommend working at U.S. Bank to a friend and 41% have a positive outlook for the business. The best reviews about U.S. Bank have been left by employees working as Intern - Hourly , Intern and Compliance Analyst .

Does U.S. Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at U.S. Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at U.S. Bank?

46% of U.S. Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Bank 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at U.S. Bank?

Personal Banker (379) , Client Relationship Consultant (332) , Universal Banker (316) , Teller (311) , Customer Service Representative (262) , Branch Manager (226) , Bank Teller (223) , Vice President (118) , Project Manager (105) , Software Engineer (102) , Operations Manager (89) , Analyst (86) , Manager (85) , Business Analyst (84) , Mortgage Loan Officer (83)

What are the pros of working at U.S. Bank according to real employee reviews?

"The benefits are good and they encourage volunteering in your community and getting paid for it." ((in 951 reviews)); "Great place to wok for an pay is good!!" ((in 672 reviews)); "Good work life balance and SLA" ((in 656 reviews)); "Overall the company is a good to work for and most the other employees are great people." ((in 585 reviews)); "Culture is great and very helpful." ((in 361 reviews))

What are the cons of working at U.S. Bank according to real employee reviews?

"Management is very poor and team lacked diversity" ((in 554 reviews)); "some managers are great and some are terrible (like anywhere)" ((in 278 reviews)); "No training in the beginning which is hard for a new worker and no sign" ((in 216 reviews)); "They move slow and upper management is horrible" ((in 216 reviews)); "Salary is low and bonus and merit continue to drop year after year despite the positive growth the bank is having." ((in 187 reviews))

What are employees saying about U.S. Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Bank layoffs and their outlook for job security at U.S. Bank in 2026.

What are the top reviewed U.S. Bank locations?

Minneapolis , Saint Louis , Cincinnati , Portland , Milwaukee , Chicago , Saint Paul , Los Angeles , Denver , Overland Park , Charlotte , San Francisco , Seattle , San Diego , Fargo , New York , Atlanta , Owensboro , Columbus , Kansas City , Boston , Richfield , Irving , Las Vegas , Phoenix , Cleveland , Sacramento , Houston , Irvine , Nashville

U.S. Bank reviews

3.2

46% would recommend to a friend

(12,080 total reviews)

Gunjan Kedia

29% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,080 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews

4.0

Jun 12, 2008

Way better than unemployment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, competitive benefits, opportunities to advance.

Cons

It's a bank, and therefore struggling in an unstable economy.

2.0

Jun 12, 2008

Move On

Branch manager

Recommend

CEO approval

Business Outlook

Pros

Job security. US Bank is a large, well established, growing company.

Cons

No career advancement and poor pay even when surpassing goals.

4.0

Jun 12, 2008

A strong company with potential to surpass its peers in the near future.

Co-manager

Recommend

CEO approval

Business Outlook

Pros

Incentive structure for non-salary retail employees is generous. Products and services offered at the retail level are some of the most competitive in the market. Employee-centered initiatives like company-wide employment satisfaction surveys, town hall meetings and voluntary employee-assistance funds are beginning to help U.S. Bank surpass its competition in caring for its employees.

Cons

Emphasis on improving technology and working environment for retail employees is lacking. Outdated teller equipment, cramped work space and insufficient budget to repair facilities create a frustrating situation. Job-bleed for salary employees is constant - locations open 7 days a week require a manager on-call 7 days a week. Salary and hourly employees earn less than competitors in similar markets.

Viewing 12070 - 12072 of 12,080 Reviews

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Jobs at U.S. Bank

Administrative Assistant

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U.S. Bank

U.S. Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Way better than unemployment

Move On

A strong company with potential to surpass its peers in the near future.

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