Is U.S. Bank a good company to work for?

U.S. Bank has an overall rating of 3.2 out of 5, based on over 12,861 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 45% of employees would recommend working at U.S. Bank to a friend and 41% have a positive outlook for the business. The best reviews about U.S. Bank have been left by employees working as Intern - Hourly , Intern and Compliance Analyst .

Does U.S. Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at U.S. Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at U.S. Bank?

45% of U.S. Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Bank 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at U.S. Bank?

Personal Banker (379) , Client Relationship Consultant (332) , Universal Banker (316) , Teller (311) , Customer Service Representative (263) , Branch Manager (226) , Bank Teller (223) , Vice President (118) , Project Manager (106) , Software Engineer (103) , Operations Manager (89) , Analyst (86) , Manager (85) , Business Analyst (84) , Mortgage Loan Officer (83)

What are the pros of working at U.S. Bank according to real employee reviews?

"Good benefits...no copay at doc visits and can purchase an extra week of vacation." ((in 997 reviews)); "Good work life balance and SLA" ((in 659 reviews)); "Overall the company is a good to work for and most the other employees are great people." ((in 599 reviews)); "Culture is great and very helpful." ((in 357 reviews)); "Great coworkers and guidance for role." ((in 232 reviews))

What are the cons of working at U.S. Bank according to real employee reviews?

"low pay and little to no perks when you compare to other banks in the area and industry" ((in 685 reviews)); "Management is very poor and team lacked diversity" ((in 564 reviews)); "Management wants you to move up which is good unless your specific manager is lazy which mine was." ((in 278 reviews)); "They move slow and upper management is horrible" ((in 223 reviews)); "No training in the beginning which is hard for a new worker and no sign" ((in 215 reviews))

What are employees saying about U.S. Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Bank layoffs and their outlook for job security at U.S. Bank in 2026.

What are the top reviewed U.S. Bank locations?

Minneapolis , Saint Louis , Cincinnati , Portland , Milwaukee , Chicago , Saint Paul , Los Angeles , Denver , Overland Park , Charlotte , San Francisco , Seattle , San Diego , Fargo , New York , Atlanta , Owensboro , Columbus , Kansas City , Boston , Richfield , Irving , Las Vegas , Phoenix , Cleveland , Sacramento , Houston , Irvine , Nashville

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U.S. Bank

U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)

Gunjan Kedia

28% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

2.9

Career opportunities

2.6

Senior management

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Mar 29, 2026

Flexible work environment but challenges with collaboration

Product manager

Recommend

CEO approval

Business Outlook

Pros

very flexible work environment and all the people I've met are very helpful especially being new

Cons

the hybrid work model makes collaboration difficult, as a lot of teams are across several states, so coming into office isn't beneficial as all meetings are over Teams anyway

3.0

Mar 29, 2026

Messy Manager Situation

Client relationship consultant/banker

Recommend

CEO approval

Business Outlook

Pros

Benefits where good Wage with little or no experience good The training period was manageable

Cons

The Manager situation was a mess Raises where not given as promised in quarterly and year eand reviews with management, and then regional managment was given the blaim. Raises were not given based on merits earned from the previous year, but new highers where continuously hired at higher and higher rates, leading to new highers with 0 experience earning more than the seasoned employees training the new highers who had been there for 3+ years Corporate kept pushing initiatives that alienated the rural customer base Some company practices felt predatory and dishonest with the way they would change terms and benefits without telling customers and then charge them significantly for it.

5.0

Mar 28, 2026

Overall good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good team and wlb Interesting work Good intentions

Cons

Can be done big bank politics

Viewing 175 - 177 of 12,086 Reviews

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Flexible work environment but challenges with collaboration

Messy Manager Situation

Overall good

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