Is U.S. General Services Administration a good company to work for?

U.S. General Services Administration has an overall rating of 3.8 out of 5, based on over 962 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at U.S. General Services Administration to a friend and 27% have a positive outlook for the business. The best reviews about U.S. General Services Administration have been left by employees working as Senior Project Manager , Building Manager and Project Manager .

Does U.S. General Services Administration pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. General Services Administration employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at U.S. General Services Administration. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at U.S. General Services Administration?

60% of U.S. General Services Administration employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. General Services Administration 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at U.S. General Services Administration?

Contract Specialist (82) , Project Manager (49) , Program Analyst (47) , Contracting Officer (25) , Program Manager (24) , Realty Specialist (22) , Director (18) , IT Specialist (13) , Intern (13) , Building Manager (12) , Senior Project Manager (11) , Administrative Assistant (9) , Branch Chief (9) , Budget Analyst (8) , Financial Analyst (7)

What are the pros of working at U.S. General Services Administration according to real employee reviews?

"Great work life balance and it's government work so you know what to expect." ((in 110 reviews)); "great people to work with" ((in 55 reviews)); "The benefits are great" ((in 46 reviews)); "Flexible work schedule is nice" ((in 27 reviews)); "Good pay for not alot of work" ((in 26 reviews))

What are the cons of working at U.S. General Services Administration according to real employee reviews?

"Poor managers left in place to poison their staffs attitudes" ((in 10 reviews)); "Most are only "acting" which means you essentially have two direct supervisors." ((in 9 reviews)); "Horrible morale" ((in 8 reviews)); "Politics and nepotism" ((in 6 reviews)); "bureaucracy of Government, basically no bonuses anymore, getting a 5 rating is now impossible" ((in 4 reviews))

What are employees saying about U.S. General Services Administration layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. General Services Administration layoffs and their outlook for job security at U.S. General Services Administration in 2026.

What are the top reviewed U.S. General Services Administration locations?

Washington , New York , Philadelphia , Chicago , Atlanta , Fort Worth , Denver , San Francisco , Kansas City , Boston , San Diego , Tacoma , Indianapolis , Los Angeles , Saint Louis , Dallas , Seattle , Salt Lake City , Arlington , Houston , Franklin , Portland , Lakewood , O'Fallon , Newark , Milwaukee , Phoenix , Austin , Minneapolis , Cleveland

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U.S. General Services Administration

U.S. General Services Administration reviews

3.8

60% would recommend to a friend

(881 total reviews)

Daniel M. Tangherlini

52% approve of CEO

27% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Culture & values

3.7

Career opportunities

3.3

Senior management

U.S. General Services Administration has an employee rating of 3.8 out of 5 stars, based on 881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. General Services Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

881 reviews

4.0

Aug 18, 2025

GSA

Contracting officer

Recommend

CEO approval

Business Outlook

Pros

Work life balance, rewarding work

Cons

Politics by new admin ruined morale and the job

4.0

Aug 16, 2025

Mission-driven work, but weighed down by bureaucracy

Information technology

Recommend

CEO approval

Business Outlook

Pros

Mission-driven work that has a real impact on the public. Exposure to innovative projects like Login.gov, 10x, and cross-agency initiatives. Great opportunities to collaborate with talented designers, engineers, and policy experts. Benefits are strong (healthcare, retirement, generous leave).

Cons

Bureaucracy can be draining — decision-making is slow, and red tape often stalls innovation. Leadership changes with every administration, which can shift priorities abruptly. Pay scale is limited by government bands, making it hard to compete with private-sector salaries. Career growth opportunities exist but often depend on who you know rather than transparent advancement. Cultural shifts in recent years made the environment feel less people-centered and more political.

5.0

Aug 15, 2025

Good

It specialist

Recommend

CEO approval

Business Outlook

Pros

Good place to work yes.

Cons

Nothing to complain about here.

Viewing 52 - 54 of 881 Reviews

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GSA

Mission-driven work, but weighed down by bureaucracy

Good

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