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U.S. General Services Administration

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U.S. General Services Administration reviews

3.8

62% would recommend to a friend

(880 total reviews)
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Daniel M. Tangherlini

52% approve of CEO

28% positive business outlook

U.S. General Services Administration has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. General Services Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

880 reviews
2.0
Oct 4, 2021

My experience

Recommend
CEO approval
Business Outlook

Pros

Telework, alternate and flexible work schedules. Good federal healthcare benefits.

Cons

Despite flexible schedules, meetings are held as early as 8 AM. And if you have an alternate work schedule, you will sometimes have to be responsive or attend meetings because of the extreme workload/demands. There is an underlying culturing of "matrixing" where although you are assigned to one supervisor on paper, you work for 2 or more. You often find yourself doing jobs of multiple people. There is also an unspoken expectation that you will be available after hours to respond to email or are putting in extra hours (beyond 40/week) to get work done. It's very unhealthy and causes incredible levels of stress which for me has manifested into headaches/migraines, chest pains, numbness in the right arm and face.

3.0
Sep 30, 2019
Recommend
CEO approval
Business Outlook

Pros

The work-life balance is great. You can telework, work on alternative schedules, have access to great healthcare, a 401k (TSP) and a pension.

Cons

You'll never get meaningfully recognized for doing good work as promotions only happen (at most) annually. Since it's so hard to fire under-performers, those higher-paid positions you want are unlikely to become available since they're finite in number and likely occupied by people that are set on retiring in place. Because of this perverse incentive system, innovation and skill-development is generally shunned unless you happen to find a decent manager that's willing to invest in you.

Viewing 25 - 27 of 880 Reviews

Glassdoor has 961 U.S. General Services Administration reviews submitted anonymously by U.S. General Services Administration employees. Read employee reviews and ratings on Glassdoor to decide if U.S. General Services Administration is right for you.