U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,068 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,068 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jun 11, 2014

Employees are dispensable and never receive raises.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The buildings and facilities are very nice and clean. The Highway to Health program is great and the company offers several exercise class options at no cost to its employees. You get to meet and work with a lot of different people because the company is so large.

Cons

The company is notorious for doing layoffs right before the holidays. Getting a raise is unheard of and most people currently working there probably couldn't recall the last time they received a raise there. You get worked like dogs but don't get paid enough to compensate for it. They pay their employees as little as they possibly can. Health insurance is awful. Hospital deductibles are insanely high. Most prescriptions require prior authorization every year which is incredibly inconvenient and delays getting your prescriptions by normally a week regardless of when you NEED them. Most managers are awful to their subordinates and treat them like they are inferior, stupid, and worthless. Not joking. A lot of favoritism and company politics.

1.0
Mar 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Unless you're a high school buddy of one of the owners kids (who now ineptly run the company), there really is no upside to working here. Steady work in an unstable job market is about it.

Cons

Management that is not open to new ideas, think things are great the way they are. If losing $$ is great, than they are spot-on. No accountability, unless you're at the bottom....where they're happy to beat you up on a daily basis.

1.0
Jan 4, 2014

They don't care about Driver Safety. Driver beware is a good statement.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training Department has very good instructors. If you like staying at terminals and not make any money then this is for you.

Cons

Managers will keep you out even with an unsafe truck. Drove a DOT Unsafe truck, which no body knew how to fix. Falsify repairs. Trailers have major issues with cut, and sculpting tires. Forget about home time when team driving. I'm sorry, but I won't drive for a company that does that to Drivers. I don't care who you are.

Viewing 85 - 87 of 1,068 Reviews

Glassdoor has 1,111 U.S. Xpress reviews submitted anonymously by U.S. Xpress employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Xpress is right for you.