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      U.S. Xpress

      Acquired by Knight-Swift

      Engaged Employer

      U.S. Xpress reviews

      2.9

      36% would recommend to a friend

      (1,068 total reviews)

      Tim Harrington

      45% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,068 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      1K reviews
      2.0
      Dec 9, 2013

      It's ok right out of college, but wouldn't make a career with this company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I personally had great managers and coworkers and that is what kept me there as long as I stayed, pay is pretty good for customer service

      Cons

      Forced overtime on weekends with no pay, no flexibility, terrible work life balance, the pay is good because everyone you talk to is mad at you for missing a load and you had no control over it since managers have their own agenda and don't care who they throw under the bus on their way.

      1.0
      May 7, 2010

      us xpress

      Otr
      Recommend
      CEO approval
      Business Outlook

      Pros

      they allow you to take your pet with you for a 500 deposit

      Cons

      lack of communication poor equipment/repairs no miles/sit more then you drive at time total disregard for dot policies on planners and d/m part pay is below average

      3.0
      Apr 22, 2025

      Used to be better

      Otr team driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was accurate and on time. They keep you moving, and if you sit they have no problem giving you a layover which was $100 a driver. When I started in 2023 my partner and I would get 5500-6000 miles every week, but in 2024 it dropped to more like 4800-5500 being the top end. They always got me home on time or early.

      Cons

      Couldn’t keep one manager for more than 3-4 months, due to managers either quitting or moving to other accounts. They lost a few terminals since merging with knight and swift. Feels like the company is in a decline but I haven’t worked there since 11/24 so I’m not sure how it is now. Your dispatcher/fm is not in control of your load planning so they have to wait for orders as to what loads you’ll be getting next which can be a pain. often times you’ll be sitting around waiting for a load with no updates. If there’s an issue at the shipper or your load got canceled your fleet manager has to reach out to the the planners, the planners have to reach out to csr and csr has to reach the shipper/ receiver, it’s a timely process.

      Viewing 88 - 90 of 1,068 Reviews
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      ReviewsU.S. Xpress reviews

      Glassdoor has 1,111 U.S. Xpress reviews submitted anonymously by U.S. Xpress employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Xpress is right for you.