Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (12) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 95 reviews)); "the people are great and doing their best" ((in 44 reviews)); "The benefits are great and start right away." ((in 42 reviews)); "Decent work environment." ((in 15 reviews)); "Team driving can make some good money with the right teammate" ((in 13 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 37 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 20 reviews)); "Layoff happens every 3 months." ((in 17 reviews)); "Long hours and on call 24/7." ((in 17 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 17 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , Phoenix , New Caney , Auburn , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,068 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,068 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Sep 26, 2023

BE AWARE

Business development executive

Recommend

CEO approval

Business Outlook

Pros

None besides that they fly you to TN

Cons

Where do I start?! Boost themselves and you get stabbed in the back at the end of the day. Not allowed to use assets even though we used them as a hook for customers

4.0

Aug 24, 2023

Great team, stressful job

Regional company driver

Recommend

CEO approval

Business Outlook

Pros

I work the Family Dollar account (delivering to and unloading at Family Dollar stores). My dispatch team/ fleet managers are amazing, super helpful, and very understanding when things go sideways. They've worked around my doctors appointments, made sure I was fairly compensated when I put my tractor in the shop, have extended wait times, detention, and just general incompetence of the stores I unloaded at, and they make sure I'm home for my home time. The trucks are well maintained, put in the shop any time they need maintenance without hesitation. The company has amazing insurance benefits and they care about their drivers.

Cons

A lot of the stores I deliver to have a tendency to think they are my boss, they'll scold you for having to take a break (even when it's 105 degrees outside and you're overheating), they'll drag their feet while unloading and then blame the driver when it takes longer than scheduled to unload. Unloading is all done by hand, thousands of pieces of merchandise down rollers in your trailer. The people who load the trailers do a half-a$$ job and it results in piles of boxes falling from overhead while unloading and trailer doors getting stuck because boxes are fallen against from the inside. It's a lot of physical labor and it's dangerously hot in the summer time. Store managers can be extremely rude and unbearable. Most of the trailers are 20+ years old and need to be retired.

1.0

Aug 13, 2023

Get to the top with your after work fun

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The teams you work with are great

Cons

The managers have no idea what they’re doing and no one cares. They all got to the top by who they’re seeing and not by skill. Every last one of the higher up customer service people on every shift are the worst in the entire company and any transportation company in the world. Worst company to work for.

Viewing 94 - 96 of 1,068 Reviews

Jobs at U.S. Xpress

Weekend Load Planning

Logistics Accounts Manager

Logistics Accounts Manager

Trailer Mechanic- Entry Level

Logistics Accounts Manager