U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,069 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
May 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Staying busy, you have plenty of work to make the work day go by fast. I worked in the Fleet Services division also known as Road Maintenance. The pace of work in that particular department is very fast. Considering that USX is the 2nd largest private trucking company in the USA you can see just how many breakdowns that they have a day. The phone rings constantly, you will hang up on a call then the phone will ring again. On average a "Road Maintenance Tech" will receive 100-125 breakdown calls a day. That may not seem like a lot, but once you make 2-3 or more outbound phone calls looking for service it adds up. The principal behind this department is simple: "Find services for the trucks and get them rolling ASAP while watching cost at the same time." The pay is good, considering the job isn't manual labor. You work in a nice climate controlled office with adequate lighting and ergonomic work stations. The LugNut Cafe is a good place to have lunch.

Cons

Very high turnover rate. In my five years at USX I had four different department managers. All four had different goals and ways to obtain the goals. I've listed the top five cons that I have. 1. Stress level. This job isn't a cake walk, it's highly stressful and if you have any concentration problems it isn't for you. 2. Opportunity to advance. This is pretty much non-existant because once your in a department your stuck there. Unless your department head is willing to sign off on your transfer. I personally ran into this problem and it cost me a chance to move up in the company. 3. Experience means nothing. If you have any transportation experience you might as well throw that out the window. I've been in the transportation industry my entire work career and others with less hands on experience got the nod on several occasions. 4. Buddy System. Yes there is a buddy system in place at USX, just like any other employer. 5. Insurance is way too high.

4.0
May 5, 2013
Recommend
CEO approval
Business Outlook

Pros

I get to be home daily and terminal is close to my house. They also have great dispatch and you haul to same regions. They're easy to work with If you need off & on pay day the money is always deposited as should be. Very family oriented company they do all they can for you & I'm sure if they could do more they would. Pay is great also!

Cons

Benefits are average. Everyone has to compete for loads and they sometimes hire to many drivers. No room for advancement you get paid by load which is good pay but you don't get raises the loads stay the same. However you receive gifts after a certain time frame.

3.0
Mar 29, 2013

life on a bumpy road

Recommend
CEO approval
Business Outlook

Pros

travel, newer equipment, electronic communications, decent but expensive benefits

Cons

long hours, lack of support as a new driver, short training,

Viewing 1036 - 1038 of 1,069 Reviews

Glassdoor has 1,112 U.S. Xpress reviews submitted anonymously by U.S. Xpress employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Xpress is right for you.