UKG reviews

3.2

48% would recommend to a friend

(7,044 total reviews)

Jennifer Morgan

43% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance through remote work. Some management was awesome. Severance from layoffs was decent - good pay and extension of full company paid health insurance.

Cons

Company ran way too lean on the Client Support side. Didn't feel supported by the rest of the business, executive leadership. There seemed to be some nepotism when trying to go for other roles within the company. Lay-offs were made in what felt like a very vindictive way - almost immediate lock-out of systems, no communication, and no chance to voice questions/concerns directly to someone.

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UKG Response
2y
Thank you for taking the time to provide some feedback on your experience. We’re always looking for feedback on what we can improve upon and we strive to provide a great experience for all U Krewers. We’ll be sure to share your feedback with the appropriate team. Best of luck in your next role!
2.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

-Great benefits -Nice commission structure -Pro is an excellent solution -Many wonderful people

Cons

-Ultimate and Kronos merged back in 2020 to form UKG but the company still feels very much like 2 different companies today...and not just from a solution perspective. Pro vs. Ready; Customer Base vs. Net New; Human Resources vs. Payroll; etc. -From a sales perspective, it was VERY difficult to switch to a different vertical or to another sales team. The company constantly says they advocate for internal movement and opportunity but they don't make it easy. And the recruiters and sales managers didn't help either. -Team was extremely unhappy; everyone was nice but there was very little collaboration and no excitement for where we were headed. -Salesforce, pricing, quoting and SOWs were all a mess and extremely too complicated.

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UKG Response
2y
Thank you for taking the time to leave us a review. We appreciate your insight on your time at UKG so far, and we want to make sure that you have the 5-star experience that we strive to create for all U Krewers. We’ll be sure to share your feedback with the appropriate teams and work to create a better experience for you. Please come back to leave another review in one year and let us know how we’ve progressed!
1.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Good health insurance and other benefits. Co-workers are great and talented.

Cons

A lack of connection within an organization which created feelings of isolation and detachment among employees. Company culture is going downhill due to the lack of recognition and disconnect between managers and team members. While some managers help employees achieve their professional potential, many others are micromanaging, being dismissive of ideas and failing to communicate properly. This is causing unnecessary stress and make it challenging to be productive. In a positive work environment, people thrive because they have the right support and are not stressed out. In UKG, it's difficult for people to thrive because they are overloaded with changes. This leads to burnout, and it's a surefire sign of a toxic work environment.

Viewing 316 - 318 of 7,044 Reviews

Glassdoor has 7,746 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.