UKG reviews

3.2

49% would recommend to a friend

(7,025 total reviews)

Jennifer Morgan

45% approve of CEO

42% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Jan 29, 2024

Disaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ER paid benefits. That's it. If you want free health insurance this provides it but I imagine they will take that from us soon enough.

Cons

Pre-merger Ultimate Software was an incredible company to work for. Kronos leadership came in and gutted everything positive. I cannot in good conscience recommend anyone work here until entirely new leadership is in place that proves to be better. The current decision makers are falsely inflating the company to impress shareholders. The reality is new customers are constantly angry with their experience. As employees we are trying to do our jobs with both hands tied behind our backs as they remove vital resources, withhold raises and bonuses, and employees are laid off in droves, or people just quit from the conditions. The company is essentially a skeleton crew of who is left. This went from the best job I ever had to the worst in the span of about a year, the competence and care of executive leadership is on the floor. They want to line their own pockets at the expense of the employees. Stay away if you care about your sanity.

1.0
Dec 23, 2023

Surprised to see any good reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best thing would be 401k benefit, but that's about it.

Cons

Too many, hopefully I capture most: -got rid of things like "work your way" encouraging working remote and work-life balance, got rid of early dismissal before Holidays, one day off total for Christmas, hardly any raises -constant changes based on uneducated decision-making, don't care when employees try to explain why it isn't a good decision, "get it done" attitude with arbitrary deadlines, zero change management and everyone left in scrambles -gaslight employees about workload with "growth mindset" -don't want to hire or invest in any of their initiatives and changes, so they mentally tax loyal employees that have stayed with more and more cumbersome work on top of their full workload -asking some employees to work personal time and weekends as a new requirement of the job

1.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

UKG is a great 'starter' company to learn about HR/Payroll before moving on to a company that still cares about its employees.

Cons

I am so thankful I left this company in 2021. I was grossly underpaid in my role (moving to the same role in a new company earned me ~ $40,000 more in base salary) and requests for pay equity were ignored by my leadership. Since leaving UKG, the company has gone through several huge layoffs - just today they laid off 260 employees, mostly within the Customer Success organization. UKG does not care about its employees OR its customers. Leadership continues to burn this company to the ground.

Viewing 37 - 39 of 7,025 Reviews

Glassdoor has 7,725 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.