UKG reviews

3.2

48% would recommend to a friend

(7,034 total reviews)

Jennifer Morgan

44% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,034 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Jun 22, 2023

Coasting on the reputation of yesteryear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Above average benefits - Healthcare and 401K Hybrid work for many (but not all) employees Very focused on DEI Solid product with two legacy companies with strong reputations

Cons

Missteps and mismanagement on the higher tiers (major security breaches, bad senior leadership hires) - with the middle managers and lower tiers left to clean up the mess and take the brunt. BELOW average pay - with org counting on benefits to distract you from that fact. If you're a high-performing salesperson - you're treated like royalty (nothing wrong with that), but everything else is done on the cheap. Lots of cost-cutting initiatives - but only for the lower level managers and individual contributors. Ultimate and Kronos were both fine organizations before the merger. But their current combination has become a net loss for the employee.

1.0
Oct 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits that came from Ultimate Software.

Cons

Take two organizations with complimentary products (Ultimate Software and Kronos), squash them together without regard for either company culture, and you have UKG. The company is still struggling to come together as one cohesive org two plus years after its merger. Teams can't agree on which processes to use, technologies to leverage or systems to invest in. On top of that, they have a serious identity crisis and inability to adapt quickly to the changing workforce. Want to work remote? Too bad, we're in the throes of what leadership is calling "return to each other" (seriously, RTEO). Why? Because we...umm.."we just work better when we're together." Huh? We all worked remotely for two years and the company hit its numbers. Baby boomer leadership is desperately trying to get workers to be in person so that we can drive to the office, sit in a cube, and join Zoom/Teams calls all day. UKG's tagline is "Our Purpose is People." The irony is that UKG does not listen to what it's own people want: innovation, flexibility, and autonomy. Not an early 2000's grayscape office with pool tables and pizza partys. That's not culture. That's a prison.

1.0
Jun 29, 2022

Drastic decline

Recommend
CEO approval
Business Outlook

Pros

Benefits, some great people still there, financially stable company

Cons

I see lots of reviews from legacy Ultimate folks saying Kronos reaped the benefits of the merger. Total misperception. Legacy employees from both sides feel their once-great culture had been lost. Several new upper level leaders hired within the last 9 months are destroying our culture in EPIC. Condescending, arrogant, view people as cogs in a machine. Doing a terrible job supporting people through change at a time when retaining talent is more crucial than ever. I feel like I work for a different company under these leaders. I've never been treated with so much disrespect or been made to feel so insignificant in my career. We are taking a giant step backwards and may never recover. All our marketing about how much we value people is hypocrisy. Trust in upper management is irrevocably broken.

Viewing 100 - 102 of 7,034 Reviews

Glassdoor has 7,735 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.