UKG reviews

3.2

48% would recommend to a friend

(7,037 total reviews)

Jennifer Morgan

44% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Apr 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits (for now). Pay is decent, but not great. Good work life balance, though that's team dependent. Some truly great people working here at the IC and middle management levels.

Cons

I just wanted to respond to the recent review titled "Simply The Best", clearly written by an executive or HR. All you need to do is look at the recent wave of one and two star reviews to understand what's going on at UKG. Ultimate and Kronos merged in 2020 and it's been a complete disaster ever since. The current executive team is so inept and tone deaf, it actually blows my mind people get paid so much to be so incompetent. The recent RTO mandate is really just the icing on the cake. Almost every single decision these people have made in the last 2 years has had a negative impact on the employees and the company as a whole. Here's the cliff notes: We used to have great customer service, now it's awful and turnover is growing. We used to have some autonomy and were able to come up with product ideas for our teams, now everything comes from the top. We used to have budgets for team outings, and get togethers, and lunches, now there's crappy food once a week and there's never enough for everyone. We used to be able to solve problems quickly, now our builds are constantly broken and there's so much wasted dev time because we don't have the tools and resources we need. We used to have leaders that cared and listened and lead with empathy, now we have authoritarians that tell you "if you don't like it, you can leave". And guess what? A ton of talented people with years of product knowledge and experience did leave. And now this whole thing is coming apart at the seams. Morale is in the toilet and every change these people make just sinks us lower and lower.

2.0
Mar 28, 2023

Formerly "People First"

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO (not sure if this will last), 45% 401k matching, 100% of benefits paid

Cons

Ultimate Software was a great company led by its founders and that showed exceptional care for its employees. In 2020, it was sold to a private equity firm, and shortly thereafter merged with Kronos. The company culture of care for its employees has slowly eroded since the private equity deal took place. The company recently laid off 200 people with no warning. Those people simply lost access to all company systems and couldn't even say goodbye to their colleagues, sometimes colleagues of many years. An increasing share of work is being completed in India, presumably because the private equity firm wants to increase profit by reducing labor costs. However, this creates a big lag in collaboration due to time zone differences. Ultimate Software has now morphed into just another company that does not care about its employees. If you're looking for a company that demonstrates exceptional regard for its employees, I recommend you look elsewhere.

1.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO (for now), good coworkers

Cons

Executive leadership is incompetent and lies to employees. Executive leadership on the tech side spends more time talking about org structure than technology. Executive leadership on the business side constantly says everything is going great, but then they layoff hundreds of valuable employees multiple times arbitrarily and not based on any performance metrics. Executive leadership on the people side lies to employee's faces. They pretend to not know what "auto-resignation" means during company wide meeting, then subsequently send out email saying people will be auto-resigned if they do not comply with return to office policies. Return to office policy includes having fully remote employees (people that haven't been in an office for 10 years) to travel 2 hours one-way to the office. No exceptions given, 30 day notice. This is considered being "reasonable" by executives (who are full remote).

Viewing 109 - 111 of 7,037 Reviews

Glassdoor has 7,738 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.