UKG reviews

There is a ton of micromanaging adding to unneeded stress and workload of the job. Management is more worried about employees filling out activity trackers than fixing everything that’s broken with the system keeping their employees from doing their jobs. Focus is on all the wrong things and not the clients. They are trying to cut costs on good, experienced employees by outsourcing to India. Pay is on the lower end of industry standard. Minimum wage and cost of living increases much more than our wages do.

Ultimate Software was amazing. For 10+ years I loved my job, my team, and leadership. There was an open door policy and everyone respected and valued one another. We had radical cantor, we collaborated, we made thoughtful decisions.. We trusted and helped one another, had each others backs. I made friends for a lifetime. In 2020 Ultimate Software and Kronos merged and the first order was to oust Ultimate C-level leadership. Fast forward to 2022 and 200+ IT folks were laid off. In 2023 another 200+ employees were laid off. They are expecting 2 more waves of layoffs to be done in April and again in June. It’s been 2.5 years since the merger and none of the technology has been integrated for internal or external users. They plan on merging softwares in May, after postponing twice, as well as a complete reorganization that will affect the process and expectations for all employees. Add to that they are doing all of this with one deadline. So roles, processes, leadership, and technology will all change at once. That is a recipe for disaster. Decisions are made based on who yells the loudest; instead of doing what is right. Ultimates culture truly was People First. Kronos came in and they are very old school corporate America. Lots of red tape. Decisions are made based on relationships. No research or due diligence needed mindset. They hired third party consultants to create training on a product and processes that they don’t understand. It’s going to be a mess.