UKG reviews

3.2

48% would recommend to a friend

(7,037 total reviews)

Jennifer Morgan

44% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Dec 28, 2016
Recommend
CEO approval
Business Outlook

Pros

100% Paid Benefits... which the company makes back by reducing your salary so who's really winning here

Cons

-Management: The micromanagement in Rapid Response is unbelievable. It's actually a call center. You have to punch a code just to get up and use the restroom, take a break etc. (ridiculous) -Overworked and underpaid: The workload in the Support department is beyond belief. Never in my life have I been so stressed out to the point of taking medication.

2.0
May 24, 2024

Not Great

Recommend
CEO approval
Business Outlook

Pros

Some teams are trying to keep the culture alive on their own despite the sad decline going on outside

Cons

Low trust in leadership, leadership has low trust in employees. Overworked, burned out colleagues, silent layoffs, talented and experienced colleagues leaving en masse. There is a feeling of a state of emergency where CSAT scores are low and they're throwing garbage process changes to all of engineering as if one size fits all which couldn't be further from the truth

2.0
Apr 25, 2024

Company is Crumbling

Recommend
CEO approval
Business Outlook

Pros

Amazing Benefits Unlimited PTO Once per month paid for lunches in office

Cons

Forced return to office Average to below average pay Senior Leadership decisions are causing high performers to leave company No backfill for high performers that are leaving "Our Purpose is Profit"

Viewing 115 - 117 of 7,037 Reviews

Glassdoor has 7,738 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.