UKG reviews

3.2

48% would recommend to a friend

(7,037 total reviews)

Jennifer Morgan

44% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Jul 22, 2023

Our Purpose is Profit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, but only a matter of time before those are changed or taken away too.

Cons

Greedy upper management, overworked employees, and revolving door of managers. I worked on the same team for close to 6 years and had 4 different managers in that time period, while people on our team struggled to move anywhere else despite prestigious degrees - only lateral moves were possible and even then most of the time it was denied. Concerns about putting the customer first and suggestions as to how we could adapt and modernize our support processes were always overlooked as you are looked down upon and not respected based on your title. Managers are NOT technically savvy which is ironic considering UKG is a software company.

1.0
Jun 18, 2023

Most chaotic company in my entire career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Healthcare coverage is great (but you're going to be using it a lot due to the amount of stress)

Cons

You know those companies that advertise how diverse they are and showcase all their benefits just for it to be "Too good to be true" - this is it. Believe every single negative review because the real ones are generated using AI & are fake. This use to be a a top notch company so I was excited to join but now the ratings are going down due to the chaos. Policies and management teams change every 2 weeks, the product support team is drowning, low pay, very little to no training, no work life balance unless you want to come back to a large sum of tasks and the department is a revolving door of employees.

Viewing 118 - 120 of 7,037 Reviews

Glassdoor has 7,738 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.