UKG reviews

Thinking of working for UKG, or using their services? Please read this. First, as you scroll through, notice something about these UKG reviews… the (many) negative one-star reviews tend to be long and full of detail, whereas the five-star “Great company!” reviews tend to be one-liners and worded the same, e.g. “None at this time” for negatives. See the pattern? Don’t be fooled. Ignore the planted click-farm reviews and you’ll see UKG as the toxic company it has become. I worked for Ultimate for over a decade and it was, by far, the greatest company I’d ever worked for. After the merger it became unbelievably toxic. Every really talented and enthusiastic person in my department—every single one—had either quit in disgust or been driven out. Be aware that management is outsourcing your code to India as fast as they can. Now, what if you’re a potential customer and you like the idea of your payroll provider being “lean and mean”? Know this: UKG’s Salesforce system shows a satisfaction rating for every customer: green and everything is good; yellow means the customer is upset, red means the customer is *really* angry and is actively planning to jump. In the Ultimate days to see even a single red was a rarity. Shortly before I got the hell out of UKG, I was assigned twelve projects, and out of the twelve *eleven* of them were red. Think about *that* when you’re recommending UKG to your boss.

The mixed reviews on Glassdoor are representative of the current situation. There are pockets of UKG where the merger is going well and people from both legacy companies are happy and thriving. Then there are other areas of the company where there are serious issues of toxic leadership, misogyny, a lack of diversity (especially in leadership), nepotism/favoritism, understaffing, overwork, and extreme stress. It can feel like no one cares and no one is looking out for us. We haven't been surveyed about how we are doing for a really long time. Leadership did come on a town hall this week to ask us to provide Glassdoor reviews so they can figure out what's wrong, but then they asked us to make sure to do it "on a good day." In some areas of the company, especially on the Legacy Ultimate Software side, people feel disenfranchised and lost. Our amazing leaders whom we loved deeply are gone and we are watching friends that we have known and admired for years leave one by one. For many from Legacy Ultimate, the merger feels like an acquisition. Leadership appears to strongly favor the Legacy Kronites. For example, salaries at Ultimate tended to be lower, which was a tradeoff we accepted because our benefits and culture were so amazing. Kronos leadership has taken over and has given their Kronites all of our benefits (including free medical) but they are not in turn making moves toward salary parity for Legacy UltiPeeps.