UKG reviews

3.2

48% would recommend to a friend

(7,037 total reviews)

Jennifer Morgan

43% approve of CEO

41% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Mar 23, 2023

Was amazing....

Recommend
CEO approval
Business Outlook

Pros

Military like operation. As an asset, your value is based strictly on your impact to the bottom line, work late and weekends and you may get a promotion, but its doubtful, because they reworked the way performance reviews are done so you need to directly work with customers, which is tough for most engineers.

Cons

Under Aron Ain the company was amazing, he was an amazing leader/CEO. Aron instilled a sense of community and compassion. When Aron left Chris Todd took the helm and with him Hugo Sarrazin began to make changes based strictly on revenue and profit. If you like the way Elon Musk runs Twitter, this is your company. HR reaches out to recently promoted people and asks them to leave a favorable review on Glassdoor, that should tell you everything you need to make a decision about this company.

2.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great co-workers Competitive Salary Generous time-off / benefits

Cons

Last year some new management took over this area of the business and completely re-organized the team structures, letting go hundreds of talented people in the process. Teams are now disjointed and managers are struggling. Most of the Kronos leadership in Cloud was laid off, and managers from Ultimate side were put in charge, and have no clue how to manage the Kronos side of the business. The culture is a complete reversal from what is was a couple years ago, and it is very said to see Aaron Ain's legacy get destroyed by the tone-deaf incompetent leadership that has moved in recently. I have spent 8 years here and planned to retire here but I'll be jumping ship the first chance I get. I've never seen the morale lower than it is now. Do not work here, particularly in the Cloud part of the organization.

1.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Fully paid-for health, dental and vision “Unlimited” time off Bonus program - which has been reduced from what it once was to include RSU gifting. Many of the other benefits are slowly being chipped away Wonderful coworkers with integrity

Cons

I can only speak from the experience of what things have been like shifting from Kronos to what is now UKG. I have heard similar sentiments from those that came from Ultimate as well and with the state of things currently, there is a drastic shift in culture. The company boasts “people first” and high scores among its employees and the public in publications like “Greatest Place To Work” but the reality is that an influx of layers of new, outside C-suite officers with impressive resumes are pushing out legacy management and with them leaving, the culture of the company is being destroyed. Management is speaking out of both sides of their mouth, saying they are shifting things so that people end up being able to take time off (after YEARS of intense merger related work) while asking for aggressive timelines and creating high turnover. The employees are TIRED and there is no trust in the current climate as there are constantly conflicting messages of saying one thing and doing another. A new title framework was set up as part of the merger to align two companies into one and we were told the money would follow. It has not. Bonus plans have been reduced and managers that are close to the employees now have very limited power. Older legacy employees are being pushed out with “early retirement” incentives but managers aren’t allowed to backfill their positions and there are talks of possible layoffs in the future. But while the resources have been reduced, the work certainly has not been. Employees are working super long hours with no ability to take decent vacation time and just recently, employees were informed that all remote work statuses were being revoked in some departments with others likely to follow suit and employees have 4 weeks to essentially figure it out with no manager discretion allowed. This includes people who were hired as remote employees, people who changed to remote (formally) and then moved who are now being told they need to move back to wherever their home office is, and people with children or other family situations that have caused them to be remote. Rather than coming up with individualized plans based on employee situations and allowing their direct managers to have input into what works, a blanket statement has been made and many employees are burnt out and extremely angry. (I must add that many of the employees that this affects work with global teams, so going into their home offices in many cases means they will be sitting at a desk on phone calls all day with their teams regardless of where they are) Unfortunately, this company that really started out as something special - a diamond in the rough - has now become just another story of a corporation piloted by greed and the push to go public and caring very little about the people.

Viewing 157 - 159 of 7,037 Reviews

Glassdoor has 7,738 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.