UKG reviews

3.2

49% would recommend to a friend

(7,023 total reviews)

Jennifer Morgan

45% approve of CEO

42% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,023 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Mar 6, 2023

Forced Attrition

Recommend
CEO approval
Business Outlook

Pros

100% Covered Health Benefits, Unlimited PTO, and stock grants.

Cons

Like many companies today UKG preys on the ignorance of employees with the “return to us” mantra and trying to convince everyone it improves productivity without any hard statistics proving it. It’s clear what is happening. The company is quiet firing it’s people by making the work environment uncomfortable in hopes people will quit on their own. They then replace these roles in Noida India or not at all. No one questions it. Execution Leadership is telling management in meetings that we can afford to “inconvenience” customers a little more. What once was the best part of Ultimate Software, it’s customer service, is no more. We are now no better than our competitors. There is nothing special about UKG anymore. We are just another HCM company.

1.0
Dec 19, 2021

Don't get caught in H&F's bad trade

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is going to go public, so if you get stock in your compensation, it could be a nice little pay-day.

Cons

H&F took Kronos private a while back. Kronos was a struggling company and it seems like H&F wanted to buy it, "clean up" the books, and take it public again. However, it seems like that wasn't going well for them, so they took Ultimate Software private as well with the intention of merging the two companies, because the combined value is worth more than the sum of the parts. This is what "cleaning up" the books looks like at UKG: An extreme push, especially in certain departments, to use contractors from India. In and of itself, this isn't an issue. The issue is, management is offering 2 or even 3 heads in India for every 1 in the U.S. The powers that be want to cut workforce spending to make the books look better for when they go public. At the time of the merger, Ultimate Software was at $2 billion in revenue and growing, with about half the workforce when taking into account contractors. Kronos was at $2 billion and shrinking because of poor management decisions. They decided to keep Kronos's management instead of Ultimate's because they felt Kronos's management was more experienced. The only thing they are more experienced in is making bad decisions over and over again. Management doesn't care to fix this. One town hall, when asked about the attrition, the CTO said everybody was replaceable.

2.0
Aug 17, 2023

Uncertainty never stops

Recommend
CEO approval
Business Outlook

Pros

People I work with on my team, the ones that were not fired at least. Benefits are good.

Cons

If you like worrying about if you have a job tomorrow, this is the place for you. Upper management keeps making wrong decisions, which costs the company money and to offset those mistakes they are cutting jobs constantly with no clear direction why. If I have to hear about how UKG1 is going to solve all the issue's that are happening one more time.... Its not, it hasn't and its still not making anything better everything now it is taking twice as long or now we don't have access to what we need to serve the customer. Abort not the place you will enjoy working unless you like a scavenger hunt everyday!!

Viewing 19 - 21 of 7,023 Reviews

Glassdoor has 7,723 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.