UKG reviews

3.2

49% would recommend to a friend

(7,024 total reviews)

Jennifer Morgan

45% approve of CEO

42% positive business outlook

UKG has an employee rating of 3.2 out of 5 stars, based on 7,024 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UKG employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Sep 4, 2023
Recommend
CEO approval
Business Outlook

Pros

45% Unlimited 401k Match: The company offers an impressive 45% unlimited 401k match, providing employees with substantial opportunities to save for their retirement. 100% Paid Healthcare: Employees enjoy the benefit of 100% paid healthcare, ensuring their well-being without the financial burden of healthcare expenses. RSU Awards: The company also grants Restricted Stock Unit (RSU) awards, allowing employees to share in the company's success and potentially benefit from its long-term growth.

Cons

Despite the vibrant marketing, the company falls short in fostering a positive culture, organizing team-building activities, and hosting events for most departments. Trust in upper management is in short supply. While direct managers are candid, they often find themselves powerless with minuscule budgets. Before recent layoffs, many employees had already left, leading to knowledge gaps and daily inquiries about basic tasks. Frequently, for example often week-long email chains are created, involving around 10 people, attempting to determine next steps for a given task. Large department meetings also lack useful information, making them an additional time-wasting endeavor that diverts attention from actual work. UKG was established through the merger of Ultimate Software and Kronos. This year, two rounds of layoffs occurred in April and August, which management attributes to the merger from two years ago. They claim these actions were necessary to "right-size" the company and state there are no anticipated layoffs for the time being. Some of the employees who were let go had been with the company since the Kronos and Ultimate Software days spanning 10+ years. There were people who had the technical knowledge, and were qualified for other positions within the company. Some had even received frequent praise from customers and colleagues. All of them were let go on the same day, without any prior warning. On the day of the layoffs, management assured the remaining employees that the laid-off individuals' resumes would be given priority for any internal job applications. However, upon speaking with some of the laid-off employees, it became clear that they had not been informed of this opportunity and were taken by surprise on the day of the layoffs. It seems that Chris Todd and his management team are quick to discard employees once they are perceived as no longer valuable. It appears that important decisions are limited to this select group. No matter how hard you work or how stellar your performance reviews may be, if you find yourself in a team that management deems unnecessary, you are at risk. They may offer excuses and resist providing a substantial raise even when you consistently go above and beyond. The focus is always on cost-cutting, and you could be replaced as soon as they believe they have a workaround for your role. - If you seek job security, don't work here. - If you expect to be rewarded for your hard work and aspire to advance in your career, don't work here. - If you don't like going to meetings where time is being wasted discussing "Diversity Equity and Inclusion", don't work here. - If you prefer working for a company with transparent intentions, don't work here. Don't be fooled by the positive reviews that have nothing to say about the negatives. It is obvious to anyone paying attention those are not accurate. Currently the rating is 3.8. Approve of CEO is 71%, 68% Recommend to a friend. This is very close to the numbers prior to the recent layoffs, and raises questions. It's disheartening to witness the dismantling of the hard work put into building up Kronos and Ultimate Software by those who believe that spending more time in traffic and allowing distractions in the workplace will boost productivity. There was once a time when people aspired to work here until retirement, but now it seems like individuals are fleeing a sinking ship, soon to be replaced by new inexperienced employees. In retrospect, giving the new management a chance and believing their early promises of no layoffs was a mistake. Staying so long without actively seeking other job opportunities was also a mistake. Learn from my experience and avoid making the same errors.

1.0
Apr 12, 2023

This one’s for Hugo

Recommend
CEO approval
Business Outlook

Pros

There are none remaining. It is not the company I joined.

Cons

HUGO. He has single handedly ruined the organization. Those outside of EPIC may not be feeling the impact he has had… yet, but when customer sat continues to tank and the products being built are average at best, ERMs, sales, etc. will finally know who to blame. The best part… Hugo lays off high performers and then hires his own minions. I hope to see them all fall together because they will. For those job searching, be weary of the good reviews. HR is actively reaching out to people to have them write them. Would love to see a response from UKG on that.

3.0
Feb 18, 2021

Kronos acquired Ultimate, there was no merger.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401 K match, additional medical benefits (covering full family, acupuncture, fertility, massage, etc.)

Cons

Below industry salary, lack of recognition, no work life balance, poor leadership, favoritism, lack of promotions and career growth

Viewing 22 - 24 of 7,024 Reviews

Glassdoor has 7,724 UKG reviews submitted anonymously by UKG employees. Read employee reviews and ratings on Glassdoor to decide if UKG is right for you.