UPS reviews

3.4

54% would recommend to a friend

(36,810 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Feb 7, 2023
Recommend
CEO approval
Business Outlook

Pros

No human interaction unless I needed to ask a question or ask a customer to sign for a package. The comfort of driving my own vehicle was nice, plus they have 67c mileage reimbursement. Simply, stress free work with no micromanagement. My supervisor always answered the phone or called right back. The job is super straightforward. Flexible hours. Could easily swap packages with others to get more or less hours.

Cons

Training and hiring process was disorganized. I could have started work sooner if I just would have called and bugged them. It was the first year they were using an all online hiring system, and it definitely had some bugs. But once I started work, everything was smooth going. Hours weren't guaranteed, and sometimes I wound up with less than I was expecting to work which was frustrating. But overall, the great pay made up for that.

2.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits for the person

Cons

Toxic environment and does not keep confidentiality.

1.0
Jan 9, 2023

Loader/unloader

Recommend
CEO approval
Business Outlook

Pros

None aside from possibly being able to choose desired shift

Cons

Horrible work environment, favoritism, little to no career advancement

Viewing 349 - 351 of 36,810 Reviews

Glassdoor has 41,019 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.